It's hard to tell exactly what's causing them, because they seem to be almost random at at any time, even if the system is idling. I realize most people don't need a second monitor, but we do graphics work and the screen real estate is essential.įrequent kernel panics. Has anyone else had a similar issue? If so, were you able to find a solution? I found it interesting that the genius bar had zero interest in looking at our crash reports to help diagnose the problem. That did nothing, it crashed again 2 days later.

Took it in to the Apple store but it didn't crash withing the 24 hours that they held it so the had us do a complete wipe and reinstall of everything. They had us go through all the usual steps. Crashes can happen with an Adobe app open, just browsing Safari, or while the computer is asleep! So no correlation there.Īpple support has been pretty useless. Applications are pretty standard, Adobe CC, Sonos, Spotify, a font manager. The 5700 xt iMac has never had a kernel panic. We have tried multiple cables and multiple monitors, but still get kernel panic crashes.The same monitor does not cause any issue on the other imac with the 5700 xt graphics card. The only way to make it stop is to unplug the external monitor. At least 1x a week but sometimes 3x in a single day.

The 5500 XT has been suffering from constant kernel panics. One has the 5500 XT graphics card while the other has the 5700 XT 16gb. Both are i7 8-core models with 2tb SSD and 64 gb of RAM.

Second monitor imac keeps freezing